| Calm down... I'm just saying that if you going to launch products with rough firmware, it's fair for customers to expect regular updates to get at least the basic feature-set working to a high standard.
Is it too much to ask that the advertised radio scan feature actually store valid frequencies? Or the "Stereo" indicator not be a static image and actually reflect when a stereo signal is being received? How about a clock that doesn't lose 1 minute per day? Or a decent default playlist that doesn't randomly jump all over the place? Or decent tag display that doesn't show random characters when a tag is perfectly valid?
And this is just a handful of basic features promised in the manual that either don't work or work poorly...
They don't have to add support for 100 new codecs or games... Although adding new functionality after release does show a desire to keep existing customers happy, and increase the value of their new and installed hardware.
Sadly they see firmware updates as a waste of money, because they don't make any money directly from them. They don't realise the potential return on such investment... Brand loyalty, improved image, positive word of mouth, etc... |