MP4 Users - View Single Post - Unofficially Dead (or however you spell unofficially)

SkySports · 05-19-2008

I disagree,

I can tell you from experience. It is the customer that only wants to buy the newest DAP. Right now, the overseas buyers can place an order to have 1000 16GB T39s built if they desire to do so. Why don't they order new T39s or T29s? Because the customer will not buy them. As far as support for the T39 goes, when they get the firmware where they want it, they leave it alone. I think Teclast is still releasing firmware for the C260 / C280 and this is an old player now. On the other hand, the T29 stopped at version 1.07. If it is not broken, why fix it?

As an official reseller, I can tell you that I have received plenty of support from them. When I send players to China to be repaired, they have been repaired.

If you buy a player from an unofficial seller outside of your market, this could be a different story. These sellers do not receive the same level of support and therefore refuse to replace the customers player.

Keep in mind that the internal China market is still the main market for the T39 and the overseas market is tiny in comparison.

Peace,

Skysports

05-19-2008	#4 (permalink)
SkySports Ah, it plays video! Join Date: Oct 2006 Posts: 153	T39 I disagree, I can tell you from experience. It is the customer that only wants to buy the newest DAP. Right now, the overseas buyers can place an order to have 1000 16GB T39s built if they desire to do so. Why don't they order new T39s or T29s? Because the customer will not buy them. As far as support for the T39 goes, when they get the firmware where they want it, they leave it alone. I think Teclast is still releasing firmware for the C260 / C280 and this is an old player now. On the other hand, the T29 stopped at version 1.07. If it is not broken, why fix it? As an official reseller, I can tell you that I have received plenty of support from them. When I send players to China to be repaired, they have been repaired. If you buy a player from an unofficial seller outside of your market, this could be a different story. These sellers do not receive the same level of support and therefore refuse to replace the customers player. Keep in mind that the internal China market is still the main market for the T39 and the overseas market is tiny in comparison. Peace, Skysports __________________ Real MP4User Last edited by SkySports : 05-19-2008 at 07:42 PM.